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Understanding your bill

Understanding Your Bill

Understanding your bill just got easier.
If you have received power from another electric utility, chances are, you'll notice a difference between your old electric bill and your new Carroll Electric bill. Carroll Electric combines the service availability charge, generation, transmission and distribution costs of your electricity use into what we refer to as an energy charge. Other electric utilities may list these charges separately on their bills. Understanding the differences in billing methods goes a long way in understanding how your not-for-profit cooperative compares in price per kWh to for-profit electric utilities.  
 

How we calculate a residential bill

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©2025 Carroll Electric. Your not-for-profit member-owned electric cooperative.

  • Annual Meeting & Voting
  • Outage Map
  • SmartHub
    • What is SmartHub?
  • Residential
    • Rates & Service Charges
    • Understanding your bill
    • Bill Pay Options
    • Payment Assistance
    • Paperless Billing
    • Capital Credits
    • Service Entrance Guidelines
    • Do We Service Your Address?
    • Start Service
  • Business
    • Rates, Service Charges
    • Start Service Business
  • Community
    • People for People Fund
    • Co-op Connections Card
    • OurSolar
    • Scholarships
    • Youth Tour
    • Educational Demos
    • Scam Alert
  • Energy Savings
    • Rebates & Incentive Programs
    • Save Energy & Money Apps
    • Energy Efficiency calculators
    • Renewable Energy
  • Magazine
  • About Us
    • About Carroll Electric
    • About Touchstone Energy
    • Hours & Location
    • Non-discrimination statement
    • Employment
    • Membership Value
  • Electric Vehicles (EV)