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SmartHub bill pay

Take Control of your account with SmartHub!

Login to your SmartHub account now to pay your bill, check your electric use, and report an outage. Click on our SmartHub tab to get registered today!

Video Tutorial for SmartHub Registration
a row of electric meters

Our lights stay on

Carroll Electric members enjoyed power 99.9% of the time in 2021.

People for People Fund

A little change goes a long way.

Consumer-members who round up their bill each month
contribute to local organizations and individuals in need.

Learn more
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Outage map

Carroll Electric's outage map is available here or through the SmartHub app on your mobile device. To report an outage, call 1-800-232-7697 or use the SmartHub app, as these are the quickest ways to get restoration underway. 

Outage map

SmartHub

Connecting with Carroll Electric couldn't be easier with the SmartHub app. Pay your bill online. View kilowatt-hour use and electric use graphs. Report an outage. All at the tip of your fingers, 24/7/365. Download SmartHub today!

Watch SmartHub video

Outage myths

Power outages are disruptive, inconvenient and frustrating. But, outages are just as disruptive to Carroll Electric, which is why we try to prevent them in the first place.  

Watch
Outage? Call 1-800-232-7697.
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©2025 Carroll Electric. Your not-for-profit member-owned electric cooperative.

  • Annual Meeting & Voting
  • Outage Map
  • SmartHub
    • What is SmartHub?
  • Residential
    • Rates & Service Charges
    • Understanding your bill
    • Bill Pay Options
    • Payment Assistance
    • Paperless Billing
    • Capital Credits
    • Service Entrance Guidelines
    • Do We Service Your Address?
    • Start Service
  • Business
    • Rates, Service Charges
    • Start Service Business
  • Community
    • People for People Fund
    • Co-op Connections Card
    • OurSolar
    • Scholarships
    • Youth Tour
    • Educational Demos
    • Scam Alert
  • Energy Savings
    • Rebates & Incentive Programs
    • Save Energy & Money Apps
    • Energy Efficiency calculators
    • Renewable Energy
  • Magazine
  • About Us
    • About Carroll Electric
    • About Touchstone Energy
    • Hours & Location
    • Non-discrimination statement
    • Employment
    • Membership Value
  • Electric Vehicles (EV)