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The Value of your Carroll Electric Membership

Three reasons why your Carroll Electric membership is valuable

3 reasons why your cooperative membership is valuable:

  1. Focused on Reliability
    Carroll Electric has made significant investments to ensure our members have access to reliable, at-cost electricity. Since 2019, Carroll Electric has cleared trees and limbs from 1,445 miles of line through our Right of Way program to help mitigate outages. In 2023, members enjoyed power 99.9% of the time. In the event of a power outage, our members are kept informed of restoration efforts through real-time outage notifications from SmartHub and can keep an eye on outages with our outage map. 
     
  2. Committed to Our Community
    Being owned and driven by the communities we serve is a commitment Carroll Electric takes seriously. Each year, your co-op invests in youth scholarships and community activities to enrich the lives of our members. In addition, Carroll Electric gives members the opportunity to round their bills up to the nearest dollar through our People for People fund, which then disburses those funds to local groups and individuals in need.
     
  3. Timely Restoration Efforts
    Our team lives and works in the communities we serve, so we respond to power disruptions quickly! Carroll Electric works around the clock to restore power and provides members with outage updates along the way.How many hours it would take you to reach a dollar's worth of usage as a Carroll Electric member  
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©2025 Carroll Electric. Your not-for-profit member-owned electric cooperative.

  • Annual Meeting & Voting
  • Outage Map
  • SmartHub
    • What is SmartHub?
  • Residential
    • Rates & Service Charges
    • Understanding your bill
    • Bill Pay Options
    • Payment Assistance
    • Paperless Billing
    • Capital Credits
    • Service Entrance Guidelines
    • Do We Service Your Address?
    • Start Service
  • Business
    • Rates, Service Charges
    • Start Service Business
  • Community
    • People for People Fund
    • Co-op Connections Card
    • OurSolar
    • Scholarships
    • Youth Tour
    • Educational Demos
    • Scam Alert
  • Energy Savings
    • Rebates & Incentive Programs
    • Save Energy & Money Apps
    • Energy Efficiency calculators
    • Renewable Energy
  • Magazine
  • About Us
    • About Carroll Electric
    • About Touchstone Energy
    • Hours & Location
    • Non-discrimination statement
    • Employment
    • Membership Value
  • Electric Vehicles (EV)