Bill Pay Options
Ensure your Payment is Received
Carroll Electric does not offer satellite pay stations.
Paying your electric bill at another establishment is gambling with your own money. Please pay your bill through the authorized payment methods below to ensure that we receive your payment.
Pay by Computer
To pay from your computer, simply click on the SmartHub button at the top of this page. Follow the instructions to create, or login to, an account. Set up an automatic payment from your checking or savings account, or pay using a Visa or Mastercard.
Pay by Mobile Device
To pay from your smartphone or tablet, download the SmartHub app on your device or click here. Choose Carroll Electric Cooperative, Inc. as your service provider and create an account using your Carroll Electric account number. Set up an automatic payment from your checking or savings account, or pay using a Visa or Mastercard.
Pay by Phone
To pay by phone, please call 1-800-232-7697. The following forms of payment are accepted over the telephone: Checking, Visa and Mastercard.
Pay in Person
Visit Carroll Electric's office located at 350 Canton Road N.W., Carrollton. The office is open 7:30 a.m. - 4:30 p.m. Monday through Friday, except on certain holidays. Cash, checks, Visa and Mastercard payments are accepted.
Pay by Mail
When mailing in your payment, please use the envelope enclosed with your billing statement, and be sure to include the return portion of your bill. Please write your account number on checks. If you have misplaced the current bill, look for your account number on a prior month's statement. DO NOT STAPLE your check to your billing stub.
Mail your payment to:
Carroll Electric Cooperative, Inc.
PO Box 67
Carrollton, OH 44615
Automatic Bill Payment
Carroll Electric members may sign-up for automatic bill payment online through our SmartHub bill payment system and app, or you may download the automatic bill payment enrollment form and return it to Carroll Electric and we'll set it up for you.